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Research, branding, interaction design, prototype

Efortlessly banking

Client
Product design, LABASAD, Barcelona

Role
Research, branding, interaction design, prototype

Timeline
5 weeks

Tools
Figma, Jitter

Overview

Traditional banking apps are confusing, slow, and built for the wrong generation.

The Problem

Digital-native users expect speed, clarity, and trust from their bank, but most apps still feel as if they were built for a branch visit. Sending money takes too many steps. Balance overviews bury the signal in noise. And when a card gets compromised, users feel powerless. Our client needed a banking experience designed from the ground up for Gen Z.

Outcome

  • Brand mobile banking app with end-to-end user flows.
  • Scalable UI kit
  • Optimised 3 core flows

Approach

I started with interviews and a competitive benchmark across apps like Lunar, Monzo, and AYA – mapping where the category communicates trust well and where it falls short. Three concepts were developed and tested: a conservative approach, a high-energy one, and a third direction that balanced both.

From the winning concept, I built out the full brand, a scalable UI kit, and high-fidelity screens for the three core flows users struggled with most: sending money, reading their finances, and managing card security.

Gen Z interviews → benchmark → concept exploration → UI system → prototype.

Image: storyboard

Image: user journey

Image: UX research insights

Image: user personas

Image: branding and UI kit

Image: user flow

Image: wireframes

Image: prototype, onboarding

Image: prototype, transfer money

Image: prototype, overview

Image: prototype, security & learining hub

Key features

  • Transfer – Send money via phone number or email in a handful of taps, no account numbers, no confusion.
  • Overview – Intuitive charts replace raw transaction lists, with multi-level breakdowns and live card mapping.
  • Security – Users can freeze, limit, or cancel a card instantly, and access safety shortcuts without hunting through settings.

Design details

The full brand includes a logo where the Z nods to Gen Z and the dollar sign. The UI kit ensures the system can scale as the product grows.

What made this project unique

This project combines research, branding and interaction design in one flow, from Gen Z interviews to a prototype. The brand, with a Z that nods to both Gen Z and the dollar sign, carries through a scalable UI kit and the three core flows: transfer, overview and security. The aim was a bank that feels fast, clear and trustworthy from the first tap.

Image: 1. Transfer money, 2. Overview, 3. Security

Outcome

A complete, brand-led mobile banking product, from logo to prototype, designed to give Gen Z users genuine control over their finances.

  • Full brand, from logo to prototype
  • End-to-end flows for transfer, overview and security
  • Scalable UI kit

Reflections

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Questions

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See also

Service website

Data management